Waiting Room, Retiring Room, License Porter, Wheel Chair, BOC

Indian Railways Waiting Room, Retiring Room, License Porter, Wheel Chair, BOC details provided below.

Waiting rooms

1. Waiting rooms at stations are provided for the convenience of passengers.
2. Station masters have been instructed to open the waiting rooms two hours before the arrival of train and close after two hours of the departure of train to avoid unauthorized occupation
3. The passengers arriving by night trains may remain in waiting room till morning and the passenger leaving by night trains may remain in until their train leaves.
4. Separate waiting rooms are provided for passengers of different classes. Male passengers should not occupy waiting rooms marked for ladies.
5. A register is maintained in every waiting room under the custody of an attendant, wherein every passenger occupying the room should enter the particulars of their ticket/pass.
6. Ticket collectors have been instructed to check the waiting rooms at regular intervals and remove unauthorized persons.

Retiring Rooms and Dormitories

1. AC and NON-AC Retiring Rooms and Dormitories are provided at several important stations. These serve as transit accommodation for passengers.
2. Only those holding a valid ticket for an inward/outward journey are eligible to apply for the use of Retiring Rooms and dormitory beds, at a reasonable cost.
3. Passenger is required to present his journey tickets along with the complete Application Form. The rooms/beds will be allotted by the Station Manager/ based on availability.
4. The genuineness of the passengers holding the ticket will be verified prior to the allotment of rooms/beds.
5. The charges will be collected for the 12/ 24 hours irrespective of period of stay.
6. In case the retiring room is occupied for more than one day, the charge from the subsequent day will be 25% more for each day.
7. Retiring Rooms can also be booked online through IRCTC website

Licensed Porters

Licensed porters with uniform and badge numbers are provided at important Railway stations for carrying luggage of passengers at prescribed rates. Complaints of overcharging etc. against licensed porters should be brought to the notice of station master for suitable action.

Wheel Chairs and Stretchers

These are available free of cost at certain stations and can be obtained from the Station Manager. The rate payable to porters for assistance with Wheel chair can be obtained from the Station Manager.

Battery Operated Car (BOC)

1. Railway Ministry will soon launch a mobile application for booking batteryoperated cars for station premises in an attempt to help old and differentlyabled passengers needing assistance.
2. The dedicated mobile application will help users book battery-operated cars. The booking facility will also be available on IRCTC e-ticketing website and 139.
3. As per the instructions, each railway station will have a dedicated mobile number which will be displayed on IRCTC e-ticketing website.
4. Based on the station at which the facility is booked by the passenger, the booking details will be sent by SMS both to the passenger and the service provider along with the amount chargeable.
5. The service provider will have to ensure that the battery operated car is positioned at the desired point at the platform near the coach of the arriving passenger or at the entrance of the station building.
6. The charges would be collected by the service provider directly from the passenger.
7. Rail users who book the service in advance will get a priority. Those without prior booking can get the service on ‘first come first served’ basis.
8. Senior citizens, differently-abled, pregnant women and medically sick travellers will be given a preference.
9. The number of such cars available at a station will depend on the number of platforms, number of passengers handled and availability of space for parking and movement of the vehicles.
10. The service provider contractor will be solely responsible for “operation and maintenance”. The Railways will be providing electrical points for charging the battery-operated cars as well as free parking space.
11. Initially this service will be made available at some A-1 railway stations.
12. It is currently available at stations under Konkan Railways. New Delhi railway station also provides this facility as part of ministry’s Sarathi Seva scheme.

After Reading this Post you will be able to know who can use waiting room in railway station, the charges of waiting rooms, the service provided at railway waiting rooms and much more.