Author Panel

Author Panel

SF11 Charge Sheet in Indian Railways

SF11 Charge Sheet in Indian Railways SF11 Charge Sheet: Very often in Indian Railway SF11 and SF5 Chargesheet is issued to maintain discipline among staff. These charge sheets are issued under DAR (Discipline and Appeal Rules ) Rules of Indian Railways.…

HRMS Indian Railways – Details and FAQs

HRMS Indian Railways – Details and FAQs HRMS Indian Railways: HRMS portal is launched by Indian Railways for its employees. This advanced portal has many functionalities including ePass, APAR fills up, Digital Serviced Record, Scanned Service Records, Employee’s dependency details…

Citizen Charter – Indian Railway

CITIZEN CHARTER OF PASSENGER SERVICES PREAMBLE: The charter is a commitment of the Indian Railway administration to: i. Provide safe and dependable train services. ii. Set notified standards for various services. iii. Provide courteous and efficient counter services. iv. Ensure…

Customer Care and Customer Satisfaction

Customer Care and Customer Satisfaction Passengers, consigners and consignee are the customers of railway as they provide revenue to railway. They expect for easy availability of ticket, confirm reservation, concession in fares and refunds as well as catering, passenger amenities…

Public Relations – Indian Railway

Public Relations Indian Railway is a commercial organization. It is essential for every organization to maintain relations with public. Public Relation involves maintaining good relations with public, to put forth the problems of public in front of administration, and to…

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