Details of First- Aid, Bed Roll/E-Bed Roll, Theft in Train provided below. FIRST AID BOXES Bed Rolls E-Bedroll / Online booking Bedroll kits through IRCTC website Theft in train: – (FIR- First Information Report)
Indian Railways Waiting Room, Retiring Room, License Porter, Wheel Chair, BOC details provided below. Waiting rooms Retiring Rooms and Dormitories Licensed Porters Licensed porters with uniform and badge numbers are provided at important Railway stations for carrying luggage of passengers…
Railway Passengers Amenities details provided below. Amenities Provided at Station : Amenities Provided in Train :
Break Journey Rules in Indian Railways In this article, we will discuss what is break journey in the Indian railway, and what are the rules of a break journey. What is Break Journey? When a passenger discontinues his journey between…
Station Ticket Booking Agent – STBA In today’s post, we will discuss Station Ticket Booking Agents – STBA, We will discuss what STBA is, how STBA is appointed/selected, and How much commission STBA Agents get per month. What is the…
Guard’s Certificate – Permission to Travel in Railway Every passenger should purchase a ticket before commencing his journey. However, if he is unable to buy a ticket from the counter due to unavoidable circumstances and wants to undertake his journey,…
CITIZEN CHARTER OF PASSENGER SERVICES PREAMBLE: The charter is a commitment of the Indian Railway administration to: i. Provide safe and dependable train services. ii. Set notified standards for various services. iii. Provide courteous and efficient counter services. iv. Ensure…
Courtesy of Railway Employees The meaning of courtesy is humble, manners and helpful behaviour. Courtesy is the relationship between good people courtesy is inherent in a human being since childhood otherwise due to his bad behaviour he will destroy his…
Customer Care and Customer Satisfaction Passengers, consigners and consignee are the customers of railway as they provide revenue to railway. They expect for easy availability of ticket, confirm reservation, concession in fares and refunds as well as catering, passenger amenities…
Functions of Commercial Department at Accident site Preparation of list particulars of injured passenger. Searching of the doctor in the train. To arrange First Aid for injured passengers. Sending injured passengers to the Safe place. To arrange to send the…