First- Aid, Bed Roll/E-Bed Roll, Theft in Train

Details of First- Aid, Bed Roll/E-Bed Roll, Theft in Train provided below.

FIRST AID BOXES

1. All long distance passenger carrying trains are provided with First Aid Boxes containing essential drugs and dressing materials.
2. In addition, Augmented First Aid Boxes with wide range of medicines, disposable medical material, etc. have been provided with the Train Superintendents of Rajdhani / Shatabdi Express trains and Guards of other nominated trains.
3. The front line staff deployed on trains is trained in rendering First Aid.
4. Services of doctors travelling as passengers are utilized to attend to passengers who are in need of urgent medical assistance.
5. If a person falls sick during journey, a doctor can be called at the next stopping station where a Railway Doctor is headquartered on payment of specified charges.
6. Trains can also make unscheduled halts, if necessary, at the stations enroute in emergencies.
7. Railway doctors at major stations are available on call basis. The Station Masters have details of doctors, clinics & hospitals, both Government and Private, in the vicinity of the station, so that their services could also be availed, in emergencies.

Bed Rolls

1. Bed rolls are supplied free of charge to the passengers of AC I class, AC 2-Tier and AC 3-Tier classes of all trains (except GaribRath), including Rajdhani Express and Duronto Express trains.
2. Bed rolls will also be supplied to the passengers travelling in I class, provided request is made to the Stations Manager of the originating station, at least two hours before the scheduled departure of the train, subject to availability of stock and on payment of Rs.25/- per bed roll, per journey.
3. Bedrolls —comprising a blanket, pillow and two bed sheets are supplied in Garibrath @ Rs 25 on demand. The receipt is handed over on spot to passengers. It is not included in the fare.
4. Bed roll consists of following: Bed sheets — 2; Face Towel — 1; Blanket — 1; Pillow with cover — 1.
5. Passenger has to return the bedrolls to the Coach Attendant well in advance before the arrival of the train at the destination station.

E-Bedroll / Online booking Bedroll kits through IRCTC website

1. All bonafide passengers having valid PNR can book for a takeaway bedroll kit on payment basis.
2. The services can be availed on www.irctctourism.com.
3. Takeaway bedroll kits will be available in two variants:- (a) Variant 1 – Cotton bed sheets (02 nos.) and a pillow (01 no.) (Packed in a bag) = Rs.140/- (b) Variant 2- Blanket (01 no.) (Packed in a bag) = Rs.110/-
4. The services would be PNR based and the bedroll will be available either through online booking on IRCTC website (pre-paid option only) or across the counter sale (cash) at IRCTC outlets on the stations.
5. The bedroll booked online would be provided to the passenger on their seat/berth.
6. This facility is available at CSMT, Mumbai central, Bengluru, New Delhi, Hazrat Nizamuddin, Chennai Central station and Thiruvananthapuram station.
7. This facility is available to both Sleeper and AC class passengers.

Theft in train: – (FIR- First Information Report)

1. Indian railway has the facility of registering FIR in the running train in case of theft of luggage.
2. Pro-forma is given in time table.
3. FIR forms are available with the Coach Conductor & GRP.
4. Passenger has to fill luggage particulars, coach no, seat / berth no. in form and should mention every possible information about suspected co-passengers in the form like their seat / berth no., spoken language, topic of discussion, station of commencing journey, station where they detrained etc.
5. The complainant passenger has to write his full name & address in the FIR.
6. He will have to handover the copy of FIR to the GRP and take acknowledgement.
7. He does not need to discontinue his journey.
8. If FIR book is not available then he can write the complaint on plain paper.
9. The complaint should contain details of stolen luggage and other articles.