HRMS Indian Railways – Details and FAQs

HRMS Indian Railways – Details and FAQs

HRMS Indian Railways: HRMS portal is launched by Indian Railways for its employees. This advanced portal has many functionalities including ePass, APAR fills up, Digital Serviced Record, Scanned Service Records, Employee’s dependency details and many more.

What is the full form of HRMS?

HRMS stands for Human Resource Management System.

What is HRMS?

HRMS is a portal launched by Indian Railways for Indian Railway employees. It has both Android and Web Versions. Laks of employees is working in Indian Railways. All the employee management was done earlier on plain paper. But it was becoming challenging to manage it efficiently. So by introducing the HRMS module, employee management has become easier in Indian Railway.

Even though HRMS seems new to railway employees, at the administrative level, it was already implemented with administrative modules like –

• Employee Master module: For all basic information of Railway Employees.
• Electronic Service Record module: Digital Service Records of Railway Employees were stored here.
• Annual Performance Appraisal Report (APAR) module: Annual Performance Appraisal Module for non-gazetted railway employees.
• Electronic Pass module: For replacing physical paper pass.
• Office Order Module: For Office Orders related to employees joining transfer, retirement, punishment etc.

But this was accessible to Administrative users only. But for regular railway employees now many more modules in HRMS have been introduced, such as –

• Employee Self-Service (ESS) module: Enabled employees to update various information after proper approval.
• Provident Fund (PF) Advance module: Railway Employees now can check their provident fund balance as well as apply for advanced PF online. Processing will start online and employees can track the progress using the HRMS module.
• Settlement module: For retiring railway employees. Retirement settlement can be tracked here.

Registration Process in HRMS

One can register himself/herself in HRMS either by downloading the App from Google Playstore or by using the online HRMS module of Indian Railway.

Both retired Indian Railway Employees, as well as employees currently working in Indian Railway, can register themselves in this HRMS module.

Existing users can log in by providing their HRMS Id, Password details. New users, they need to generate their HRMSID first. For this for regular users, need to click on “Need Help for Login” link and for Retired Employees need to click on “Retired Employee Registration” link. After that, they need to follow the instruction for their HRMS ID.

To get HRMS ID, the employee needs IPAS ID/ HRMS ID/Mobile no.

For employees, who have linked their mobile numbers to their service record, can register very easily using this module. Once provided the details it will show their HRMS IDs.

To access employees need to register by entering IPAS No / PF No.

• An OTP will be sent to their Mobile No (As available with us). Employee must enter to complete registration process.
• If Mobile no is not available, Please contact your establishment clerk to furnish to access this application.

Here are few more screenshots of HRMS Mobile App.

HRMS Heldesk

For any queries or issues employee can contact HRMS Helpdesk number.

Zone wise Helpdesk Mobile No is as follows –
1) Mobile no. 9718972731 for SER + ECoR + NFR + RCT + RCF
2) Mobile no. 9971168228 for RB + ICF + WCR + BLW + RWF + RWP
3) Mobile no. 9971535534 for NCR + NER + ER + NFRC
4) Mobile no. 8375846067 for DMW + RDSO + CLW + MCF
5) Mobile no. 7838961987 for SR + CORE + CTI + NR + SWR
6) Mobile no. 7982542883 for METRO + COFMOW + WR + ECR
7) Mobile no. 8287998772 for NWR + SECR + CR + SCR or Raise a Service Request.

HRMS Helpline Numbers

No	Helpline	Sections
1	9971168228	RB :- Railway Board ICF :- Integral Coach Factory NWR :- North Western Railway WCR :- West Central Railway BLW :- BANARAS LOCOMOTIVE WORKS RWF :- Rail Wheel Factory
2	9953780947	NFR :- Northeast Frontier Railway SECR :- South East Central Railway RDSO :- Research Designs and Standards Organisation RWP :- Rail Wheel Plant ECR :- East Central Railway MCF :- Modern Coach Factory
3	9971535534	NCR :- North Central Railway NER :- North Eastern Railway. RCT :- Railway Claims Tribunal RCF :- Rail Coach Factory ER :- Eastern Railway
4	7786940452	NR :- Northern Railway CR :- Central Railway DLW :- Diesel Locomotive Works SCR :- South Central Railway
5	7982542883	METRO COFMOW :- CENTRAL ORGANISATION FOR MODERNISATION OF WORKSHOPS WR :- Western Railway, SWR :- South Western Railway ECoR :- East Coast Railway
6	7838961987	SER :- South Eastern Railway SR :- South Railway CORE :- Central Organisation for Railway Electrification CLW :- Chittaranjan Locomotive Works CTI :- Chief Ticket Inspector DMW :- Diesel Loco Modernization Works

FAQs on HRMS of Indian Railway